Bonitasoft Benefits

Are you passionate about process automation, customer success, and innovative technologies? Do you thrive when leading impactful projects that transform business operations? If so, consider joining our Professional Services team.

Responsibilities

This is an in-house role. You will not be outsourced to client teams, but will act as a delivery expert from within Bonitasoft. Here’s a glimpse of what your responsibilities will look like:

Own the client relationship

• You'll be involved from the first conversations with the client, helping them shape their vision with realistic and impactful solutions built on the Bonita platform.

• Your role is central to building trust and setting the tone for a strong collaboration. You’ll clarify expectations, guide solution design, and ensure every step is aligned with client goals.

• When expectations shift or tensions rise, your calm and clarity will make the difference.

Translate needs into sustainable solutions

• You’ll work hand-in-hand with clients to translate functional needs into technical architectures by building smart, maintainable, and scalable process automations.

• With your technical foundation, you’ll be able to challenge or refine their expectations, explain the “why” behind your approach, and find pragmatic paths forward.

Deliver tailored solutions

You’ll provide direct technical expertise, especially to our partners & customers who often need advanced guidance, even in high-pressure moments.

You're not just managing, you're building. This means that you’ll be expected to actively contribute to project implementation, not just coordinate it :

• Write or review critical parts of the solution code

• Proactively challenge customer requirements to build scalable and clean technical architecture

• Troubleshoot complex technical issues during delivery and provide clear, actionable resolutions.

Enable, train, and empower

You won’t just execute, you’ll teach them to be autonomous with the Bonita platform, creating satisfaction through ownership.

Protect both the customer and the business

• You’ll know when to push back, when to escalate, and when to say no, always respectfully and transparently.

• You’ll collaborate with internal teams (Sales, Product, Support, R&D) to find balanced solutions that satisfy the client without putting the business at risk.

Work cross-functionally for smarter delivery

• You won’t be alone. You’ll partner with internal stakeholders to align client expectations with our roadmap, technical constraints, and product best practices.

• Your feedback will inform both project decisions and product evolution.

Technical environment

• Languages: Java, JavaScript

• Frameworks: Spring, Web components

• Cloud and DevOps: Cloud AWS, Kubernetes, Docker, Continuous Integration

You may be a great fit for this role if you

• Are fluent in both French and English

• Have a solid technical foundation, including software development basics (Java, REST, APIs), without being a pure R&D developer.

• Confirmed experience in designing and implementing resilient end-to-end integration solutions.

• Know how to explain your reasoning and decision-making, and use AI tools wisely to support, not replace, your thinking.

• Have excellent communication skills and enjoy building trust with clients.

• Are proactive, flexible, and comfortable working in a non-procedural environment.

• Enjoy finding trade-offs, prioritizing tasks, and solving customer problems pragmatically.

• Are autonomous but know when to ask for support or escalate.

This role IS NOT for you

• If you're looking to design or develop reusable software components, contribute to a product roadmap, or write code full-time. We need someone focused on client-facing project delivery, not on building product features.

• If you're not comfortable communicating directly with clients or partners, including during tense conversations, you may struggle in this position. You’ll need to be confident, diplomatic, and present when it matters most.

• If your instinct is to avoid conflict, delay decisions, or overcomplicate situations to mask uncertainty, this won’t be a good fit. We value clarity, responsibility, and the ability to navigate challenges openly with both the client and the team.

Onboarding plan

Your journey with Bonitasoft will follow a structured onboarding plan to set you up for success.

During Your Trial Period

• Comprehensive training: Get hands-on training in Bonita and our internal tools.

• Collaboration: Work alongside fellow consultants and your manager as you begin contributing to client projects.

• Process familiarization: Deliver initial projects to get comfortable with our processes and standards.

After 6 Months

• Take the lead: Begin managing consulting missions independently, delivering projects with confidence.

• Expand your expertise: Continue developing your skills in additional technical areas and use cases.

After 1 Year

• Manage more complex projects: Handle more sophisticated and high-impact projects.

• Full project leadership: Lead projects from A to Z, collaborating closely with our internal development teams.

Hiring process

1.Let’s Get to Know Each Other
In your first conversation with Christelle, our Talent Acquisition Specialist, we’ll introduce you to Bonitasoft, our values, and our mission. We’ll also take the time to learn about your background, motivations, and aspirations.

2.Technical Challenge
Peer Programming with Guillaume, Professional Services Manager. This will also be the opportunity to talk about the challenges and opportunities related to the role, as well as to better understand the team dynamics and ongoing projects.

3.Project Leadership Role Play: demonstrate your ability to manage real-world customer challenges, from diagnosing issues to presenting solutions.

4. Final Interview
Finally, you’ll meet with Charlotte, our VP of People, to wrap up the process and answer any remaining questions. This final conversation is meant to ensure that you can fully envision yourself at Bonitasoft and that you share our ambitions.

Apply today

Don’t be shy in applying even though you don’t match 100% of the criterias.

Reach me on Linkedin or apply through the link. It's OK if you don't have an up-to-date CV just send what you have. All applicants will receive an answer within 2 business days.